Dynamics 365 Commerce for Pharmacy business
Smarter operations. Personalized care. Seamless journeys.
Our pharmacy commerce expertise
Saudi Arabia
Full technical lead for D365 Commerce rollout — FO + POS for 140+ stores, localization, custom gaps development.
UAE
Taking over solutions from other partners, migrating to Commerce SDK & Store Commerce App, performance optimization, mentoring teams.
Denmark
Modernizing POS payment solutions from AX 2012 to D365 Commerce.
Norway
Mentoring partner teams, troubleshooting e-commerce integration, upgrading D365 Commerce.
Your challenges, our expertise
- Disconnected e-commerce and store operations
- Outdated POS systems causing inefficiencies
- Compliance challenges with prescription handling and batch tracking
- Poor visibility across inventory and batch expiration dates
- Lack of customer-specific pricing, promotions, and returns management
Key pharmacy capabilities we deliver
Retail checkout & POS enhancements
- Batch expiration validation at POS
- Batch-based pricing in POS
- Prescriptions capture integrated in POS
- Customer insurance ID capturing at checkout
- EFT payment integration for Pharmacy standards
Inventory & product management
- Special Barcode Support (batch, expiry date, product)
- Print Shelf Labels via Zebra Printers (ZPL)
Returns & compliance management
- Restrict returns by product or customer group
- Custom receipts for dosage instructions
Customer loyalty & promotions
- Discount vouchers generation for loyalty building
Business outcomes for your pharmacy retail
- Faster and more accurate pharmacy checkout experience
- Full compliance with batch management and prescription tracking
- Improved inventory and expiry management
- Increased loyalty through targeted promotions and vouchers
- Empowered in-store staff with the right tools and training
- Seamless handover and independence for partner teams
